• Things that can go wrong
    Unsupported Device(s)

    We may not yet support your phone model. If this is the case, just enter your phone number in the browser window when requested. We’ll send you a message when your phone model is supported. We currently support 375+ devices, with more being added each week. So hopefully, we’ll support your’s soon.

    Can’t select the SMS link

    Some phones will not let you select or browse to a link from an SMS message, such as has been reported by Verizon users, which typically does not allow 3rd party application downloads to their phones. .We are aware of this problem, and are working toward a fast solution.

    If this is not the problem, and you know you can get to the Internet from your mobile browser, try launching your mobile browser and go to the following link: http://m.mobiletribe.net/mt.

    "When I enter the link in my browser, nothing happens, or the browser stalls or times out."

    There are several potential causes for this:

    1)You may not have a strong enough signal for data connections. Try to find a location where you know you’ve had good luck before, and try surfing to a web page you know has worked in the past.

    2) Try again. Some mobile browsers sometimes hang or time out for a variety of reasons, just keep trying, especially if you can get to another web page without any problem.

    3) You may not have a data account with your carrier subscription. We recommend getting an unlimited data account from your operator.

    4) For some reason, your carrier is blocking your ability to download software to your phone. This used to be a big issue, but is now becoming less of a problem. Some carriers, such as Verizon do this on occasion, but most are now opening up their networks to more third party applications.

    We are hard at work getting our software certified on all carriers, so while it may not work now, chances are it will in the coming weeks. Be patient with us, this IS a Beta test release after all. Be sure to let us know if this happens to you and we’ll get right on it. Send us a note from the CONTACT section of the website.
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